Privacy Policy

Payment and Text-Message Services

At Raynor Garage Doors of Central Nebraska, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy (“Policy”) outlines how we collect, use, store, and protect your information when you receive invoices, payment links, payment receipts, or text messages from Raynor Garage Doors of Central Nebraska.

This Policy applies specifically to information collected through our customer payment and text-message services. Information collected through our public website is covered by the Privacy Policy at hastingsraynor.com.

We use collected data to deliver our services, process payments, communicate with our customers, and operate our business efficiently. If we make material changes to how personal information is handled, we will update this Policy and notify users through clear notices on our website. If your information is ever used in a way that differs from what was originally described, we will request your consent before proceeding.

Policy Changes and Updates

Raynor Garage Doors of Central Nebraska continuously reviews its privacy practices to align with current standards and regulations. When updates are made, this Policy will be revised, and changes will take effect immediately upon posting.

Significant updates may be highlighted on our website or communicated directly when appropriate. We recommend reviewing this page periodically to stay informed about how your information is handled.

Information We Collect

The type of information we collect depends on your interaction with Raynor Garage Doors of Central Nebraska.

When you request or receive service from us, we may collect personal details including:

• Name
• Phone number
• Email address
• Mailing address
• Service and invoice details

Providing this information is necessary for us to schedule service, send invoices, and process payments on your behalf.

Text Message Communications

Raynor Garage Doors of Central Nebraska sends transactional text messages containing invoice payment links to customers who have verbally consented and provided a mobile phone number to us. After a customer’s service is completed, the customer receives one text message with a secure link to pay their invoice, followed by up to two automated reminders if the invoice remains unpaid. We do not send marketing, promotional, appointment reminder, or general customer service text messages through this program.

Details of the verbal opt-in process and the consent script used by our representatives are published at /legal/sms-consent.

Message frequency is tied to invoice activity. Message and data rates may apply.

Mobile phone numbers and text-message consent information are used solely to deliver the messages you have requested and the services we provide. Raynor Garage Doors of Central Nebraska does not share or sell mobile phone numbers or text-message opt-in information with any third party for marketing purposes. Mobile information is shared only with the messaging service provider we use to deliver messages on our behalf, and only as needed to deliver those messages.

You may opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance. After you reply STOP, we will send a final confirmation message and will not send you further messages unless you opt back in.

Payment Information Security

When you pay an invoice through a payment link we provide, you may be required to enter billing information such as credit card details and billing addresses.

All transactions are processed securely using industry-standard encryption and security protocols to help protect your financial information. Raynor Garage Doors of Central Nebraska does not store full credit card numbers on its systems.

Children’s Privacy

Our services are not intended for children under the age of 13. Raynor Garage Doors of Central Nebraska does not knowingly collect personal information from minors.

Our services are designed for homeowners and individuals seeking garage door services.

Data Retention Policy

We retain personal information only for as long as necessary to fulfill business purposes, deliver services, and meet legal obligations.

When information is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable regulations.

If an account or service relationship exists, we may retain certain data for account management, fraud prevention, system maintenance, or legal compliance.

Updating or Deleting Your Account Information

If you would like to access, update, correct, or delete your personal information, please reach out using the contact details below.

We will respond to such requests within 30 days, subject to applicable legal requirements. After fulfilling a request, your data may be deleted or anonymized unless retention is required for legal or operational purposes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mailing Address:

Raynor Garage Doors of Central Nebraska

Attn: Tyson Quinn
525 E 33rd Street
Hastings, NE 68901
United States

Phone: (402) 462-4103
Email: info@hastingsraynor.com